Qantas Ground Services

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Why work for QGS
What do you need?


Qantas Ground Services (QGS) is part of the Qantas Group within Qantas Aviation Services and was established to provide a labour hire alternative to the Qantas Group. We employ our staff under a certified TWU Agreement and are a 100% wholly owned subsidiary of the Qantas Group.

QGS has been set up with a flat management structure employing key leaders with extensive experience in all aspects of airline ground handling and our aim is simple:

Provide our customers with exceptional service through commitment to our everyday values

Safety safety in the workplace
Our people an engaged and dedicated workforce
Our customers exceeding service expectations
Operational efficiency continual improvement in workplace practices and procedures
Financial Advantage to be a profitable and viable entity within the Qantas Group

Qantas Ground Services looks for people who share our values and want to share our success. Our people come from a variety of backgrounds and experiences and we are committed to creating a dedicated and engaged workforce to meet and exceed our customers' expectations. Our commitment will be achieved by

Maintaining a culture of pride in our work
Working closely with our customers with open communication
Becoming a benchmark labour provider to the airline industry
Providing a safe and secure environment for our people

Why work for QGS?

"The People at QGS are a good bunch of people and are QGS' biggest asset. You work with them on a daily basis and they make it the place it is. There is a vast mix of personalities, backgrounds and experiences which makes everyday different." - QGS Ground Crew Sydney

"The people. I have already made some great friends. The supervisors genuinely care and are extremely accommodating." - QGS Ground Crew - Brisbane

What do you need?

You will need to have a positive can-do attitude, willingness to learn, reliable nature and desire to be part of a hard-working safety conscious team. To succeed, you will be able to bounce back when things go wrong or change and you'll also need to get along well with others.

We provide services for two main areas within Ground Operations

Baggage Handling

Working in our Baggage Handling facility, you will ensure that our customers' luggage and freight is scanned and, loaded and unloaded from aircraft in a safe and timely manner. You'll need to be physically fit and able to perform regular lifting duties of up to 30kgs.

Fleet Presentation

As part of our Fleet Presentation team, you will jump on and off different aircraft throughout your day ensuring all designated areas are clean and hygienic in time for the next flight's passengers to enjoy. You'll need to be physically fit as well as agile and flexible.

For all roles you will also need

To be available to work a 7 day rotating shift roster including early morning and late nights
A valid provisional or full Australian Drivers Licence

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